FAQ

Frequently asked questions for Kyndrava Stage 1.

Q. How is Kyndrava different from conventional security software?

A. It does not focus only on detecting and stopping threats after they appear. It separates communication, configuration, permissions, and usage rules into multiple layers and builds a state that is harder to turn into risk from the start.

Q. Is it only for IoT products?

A. No. It is intended as a trust foundation for chip-equipped products more broadly, including IoT, embedded systems, industrial products, and partner-led deployments.

Q. What is the approved consumer pricing?

• 1-year term = US$49.80
• 2-year term = US$89.64 (10% OFF, saving US$9.96 from the regular US$99.60)
• 3-year term = US$119.52 (20% OFF, saving US$29.88 from the regular US$149.40)
• P200 and above are quoted individually

Q. Can I cancel mid-term?

A. Voluntary mid-term cancellation is not accepted. No refund is provided for voluntary mid-term cancellation, except where required by law or defined exceptions.

Q. What appears after checkout?

A. The same page can display the plan, term, serial number, download URL, and install guide URL.

Q. Do you determine country only from the serial?

A. No. Web / app logic must prefer API fields over raw serial parsing, including issued market, issued country, billing market, currency, and policy zone.