AURA NON-IDENTIFICATION POLICY
Contact and Non-Identification Policy
AURA does not rely on customer identity data
AURA does not build customer identity databases for the purpose of identifying its customers.
Kyndrava is designed on the principle that it does not require the collection or storage of names, home addresses, telephone numbers, personal email addresses, or other information intended to directly identify individual users.
In accordance with this policy, AURA does not accept inquiries through publicly listed email addresses. This page does not request names, contact-person names, email addresses, telephone numbers, home addresses, or personal social-media accounts.
Design principles for anonymous inquiries
- No collection of names, email addresses, telephone numbers, or addresses
- A random ticket number and verification key
- No email delivery; users retrieve responses themselves
- Warnings or rejection before personal information is submitted
- Automatic deletion of inquiries and responses after a defined period
Until the anonymous inquiry system becomes available, please refer to the FAQ and product information. Individual inquiries are not currently being accepted.