Kyndrava Support

Contact us about Kyndrava settings, operation, or privacy. No account or sign-in is required to contact support.

Contact support

representative@aura-ip-jp.com

If the link does not open your email app, copy the address into your preferred email service.

Include your device model, OS version, Kyndrava version and build number, the action that caused the issue, the message shown, and the approximate date and time.

Do not send passwords, Apple Account credentials, verification codes, or private keys. Hide personal information in any screenshots.

User guide

See the FAQ for Apple Screen Time authorization, daily Social Media and Games allowances, selected-website restrictions, saving and applying settings, and removing restrictions.

iPhone and iPad FAQ

Available features and plans depend on the app version and release status.