Kyndrava Customer-Managed Operations Policy

After purchase, the purchaser or customer administrator manages users, devices, invitations, QR distribution and backups.

Document status

This page is a public summary. Formal terms, order forms and individual agreements prevail. Professional review is required before sale or contract.

Data the vendor does not handle by default

• Customer end-user rosters
• Device lists and individual usage logs
• Personal data and backup data
• Passwords, private keys and persistent API keys

Data the vendor may handle

• Minimum information needed for contracting, billing and licence issuance
• Administrator contact details
• Support information reviewed by the customer administrator

Customer administrator responsibilities

• User addition and removal
• Device registration and revocation
• QR code and invite-link issuance
• Backups and restore tests
• Internal-policy and legal compliance

QR codes and invite links

• Use short-lived, one-time and revocable tokens
• Do not include secrets or personal information
• Do not publish them on social media, public chats or external mailing lists

Important before public sales

Consumer sales, e-commerce, subscriptions, overseas sales, support-log intake and cloud features require professional review of terms, privacy, liability, disclosures and personal-data handling.